Messaging is the new loyalty program
We came across this article by Amy Allen of Benbria while researching adoption of chat as a customer support and engagement tool.
Read MoreWhat's Happening
We're launching sites, publishing articles, giving presentations. Here are some of the things you should know about.
Disagree and Commit says Jeff Bezos
Jeff Bezo's annual shareholder letter is incredibly rich with lessons that any business can draw on.
Like movies? Try Cainkade's new Alexa skill Golden Ticket
Since Spike Jonze's brilliant Her, we've spent a lot of time thinking about the future of interface and what interacting with our devices and technology will look like in a world of voice and AI.
CES Roundup - Meet your new robot chauffeur
The future of mobility was the big story at CES this year.
What Apple can learn about user experience from Amazon
The setup experience of Amazon's Fire devices feels like magic compared to the competition.
Augmented Reality and the Product Impact of Pokémon Go
Pokémon Go took over the digital and IRL worlds this weekend.
Branding Agencies, Slack and Product Design
We thought it was just in our little world.
Should you build OTT first for Apple TV, Roku or Fire TV?
On which OTT platform should we focus? I’ve heard this question almost weekly for the past several years at Cainkade and before that, at Brightcove.